Telehealth Visit Workflow
For Hospital Sites
1. Request Consult
Login at consults.cura.com , call 888-910-2872, or securely email consults@cura.com
2. Please include the following patient information:
- Patient Name
- Date of Birth
- Specialist needed
- Urgency needed and Facility
3. Send Additional Patient History
Scan history and physical MAR labs and EKG to patient’s chart in consults.cura.com or by secure email.
(Does not apply for integrated/connected sites.)
4. Appointment Requested
Appointment will be scheduled and you will receive a call to CuraVision TeleMedicine Workstation at time of visit.
For Providers
1. Download the app
Go the a web page at consults.cura.com or download the Cura app from the App Store
2. Lookup your NPI registration
Cura will match your name and practice information from NPI Registry to save you time
3. Register an account
Complete registration by providing license information along with your phone and email address
4. Validate Credentials and Establish Availability
Receive a call from our dedicated support team to validate your credentials and enable access to the app
Set up your availability to be discovered for appointments and consultations.
5. Appointment Requested
Once enabled, receive appointment requests from patients and clients of assigned facilities.
6. Confirm Appointment
Receive requests for appointments from your patients or facilities via the platform and over SMS
7. Communicate
Perform additional schedule coordination via messages or traditional means
8. Visit
Video call patient or facility as close to the scheduled time as possible. In app or traditional message if you are behind schedule.
9. Review History
Review patient’s uploaded docs, measured vitals, last notes, and imaging as needed.
10. Close out Visit
Dictate note into Cura application, place any additional recommendations and orders, recommend follow up as needed.